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Karen - "Have a good one" is too low key a greeting after spending lots of groceries. Thanks! - Karen | /r/FuckYouKaren

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Have a Good One Q: Please work with cashiers to say "thank you" instead of "have a good one"-that is too low key and doesn't satisfy after spending lots on groceries. Thanks! A: Thank you for your thoughts, I have shared them with our Front End Manager at West and our HR Director. In our current customer service training we talk about how to end a transaction with a customer, and how expressing appreciation for a person's choice to shop with us or wishing the customer well when they leave is important. We talk about how to express gratitude or well wishes in our own words instead of using a script, because we want to put a personal touch on the service we provide. We have always considered "have a good day" or "have a good one" an acceptable form of closure because it wishes the customer well. We will certainly keep your feedback in mind for future consideration. Take care. Cooperative Services Director

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