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LinusTech Administrator ADMIN Mr. Tech Tips 4.4k 131 Posted just now There won't be a big WAN Show segment about this or anything. Most of what I have to say, I've already said, and I've done so privately. To Steve, I expressed my disappointment that he didn't go through proper journalistic practices in creating this piece. He has my email and number (along with numerous other members of our team) and could have asked me for context that may have proven to be valuable (like the fact that we didn't 'sell' the monoblock, but rather auctioned it for charity due to a miscommunication... AND the fact that while we haven't sent payment yet, we have already agreed to compensate Billet Labs for the cost of their prototype). There are other issues, but I've told him that I won't be drawn into a public sniping match over this and that I'll be continuing to move forward in good faith as part of 'Team Media'. When/if he's ready to do so again I'll be ready. To my team (and my CEO's team, but realistically I was at the helm for all of these errors, so I need to own it), I stressed the importance of diligence in our work because there are so many eyes on us. We are going through some growing pains - we've been very public about them in the interest of transparency - and it's clear we have some work to do on internal processes and communication. We have already been doing a lot of work internally to clean up our processes, but these things take time. Rome wasn't built in a day, but that's no excuse for sloppiness. Now, for my community, all I can say is the same things I always say. We know that we're not perfect. We wear our imperfection on our sleeves in the interest of ensuring that we stay accountable to you. But it's sad and unfortunate when this transparency gets warped into a bad thing. The Labs team is hard at work hard creating processes and tools to generate data that will benefit all consumers - a work in progress that is very much not done and that we've communicated needs to be treated as such. Do we have notes under some videos? Yes. Is it because we are striving for transparency/improvement? Yeah... What we're doing hasn't been in many years, if ever.. and we would make a much larger correction if the circumstances merited it. Listing the wrong amount of cache on a table for a CPU review is sloppy, but given that our conclusions are drawn based on our testing, not the spec sheet, it doesn't materially change the recommendation. That doesn't mean these things don't matter. We've set KPIs for our writing/labs team around accuracy, and we are continually installing new checks and balances to ensure that things continue to get better. If you haven't seen the improvement, frankly I wonder if you're really looking for it... The thoroughness that we managed on our last handful of GPU videos is getting really incredible given the limited time we have for these embargoes. I'm REALLY excited about what the future will hold. With all of that said, I still disagree that the Billet Labs video (not the situation with the return, which I've already addressed above) is an 'accuracy' issue. It's more like I just read the room wrong. We COULD have re-tested it with perfect accuracy, but to do so PROPERLY - accounting for which cases it could be installed in (none) and which radiators it would be plumbed with (again... mystery) would have been impossible... and also didn't affect the conclusion of the video... OR SO I THOUGHT... I wanted to evaluate it as a product, and as a product, IF it could manage to compete with the temperatures of the highest end blocks on the planet, it still wouldn't make sense to buy... so from my point of view, re-testing it and finding out that yes, it did in fact run cooler made no difference to the conclusion, so it didn't really make a difference. Adam and I were talking about this today. He advocated for re-testing it regardless of how non-viable it was as a product at the time and I think he expressed really well today why it mattered. It was like making a video about a supercar. It doesn't mater if no one watching will buy it. They just wanna see it rip. I missed that, but it wasn't because I didn't care about the consumer.. it was because I was so focused on how this product impacted a potential buyer. Either way, clearly my bad, but my intention was never to harm Billet Labs. I specifically called out their incredible machining skills because I wanted to see them create something with a viable market for it and was hoping others would appreciate the fineness of the craftsmanship even if the product was impractical. I still hope they move forward building something else because they obviously have talent and I've watched countless niche water cooling vendors come and go. It's an astonishingly unforgiving market. Either way, I'm sorry I got the community's priorities mixed-up on this one, and that we didn't show the Billet in the best light. Our intention wasn't to hurt anyone. We wanted no one to buy it (because it's an egregious waste of money no matter what temps it runs at) and we wanted Billet to make something marketable (so they can, y'know, eat). With all of this in mind, it saddens me how quickly the pitchforks were raised over this. It also comes across a touch hypocritical when some basic due diligence could have helped clarify much of it. I have a LONG history of meeting issues head on and I've never been afraid to answer questions, which lands me in hot water regularly, but helps keep me in tune with my peers and with the community. The only reason I can think of not to ask me is because my honest response might be inconvenient. We can test that... with this post. Will the "It was a mistake (a bad one, but a mistake) and they're taking care of it" reality manage to have the same reach? Let's see if anyone actually wants to know what happened. I hope so, but it's been disheartening seeing how many people were willing to jump on us here. Believe it or not, I'm a real person and so is the rest of my team. We are trying our best, and if what we were doing was easy, everyone would do it. Today sucks. Thanks for reading this.

Gamers Nexus Vs. Linus Tech Tips Ethics & Accuracy Controversy


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Origin Entry: Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy

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Linus Apology Bingo BINGO Doesn't touch on "We are Sponsor codict of learning" interest "Gamer Nexus should have contacted us" mistakes were promises to do better points in made's original video "I never wanted to make this video" Doesn address linus will Will "we are you guys Blames hold us their rapid human" accountable" our apology! expansion LTT bottle / merch in frame Linus sits in an empty studio by himself "The be taking good a break news is" Free space Free space segue to thanks fans for the support Mentions early days for LTT Labs "am so "it's was proxy proud of ultimately my "responsibility" our team" downplays the impact of his mistakes Long / awkward silence portrays himself as the ictim we didn't sell it - we auctioned it video starts with a sigh "Our own medicine"
88332450e6738097ab261bdb9a7d71db.jpg, 342KiB, 800x1067 Anonymous Thu 17 Aug 2023 05:30:34 No.95410865 Quoted By: >>95411077 >>95411219 desuarchive.org/g/thread/95407397/#95411219 >>95410758 # archive.md/a3Qcp >LTT Insults Gamer Nexus and Hardware Unboxed over their testing methodologies. >Hardware Unboxed hits back. Gamer Nexus takes the high road. >LTT doubles down forcing Gamer Jesus to go full biblical on their ass. >Exposes shady practices like Linus reviewing merchandise he himself has invested $200k in. >Exposes shockingly inaccurate data in CPU, GPU and CPU Cooler benchmarks that are off by up to 300%. >Exposes Linux for saying that he purposefully puts out videos with incorrect data because fixing it would cost another $500. >LTT employees themselves say that they are burnt out on making 25 videos a week. >LTT is now run by a seasoned industry CEO. Worth $100 million and has 120 employees. >LTT reviews a prototype GPU cooler for 3090 using a 4090 then botches the install and proceeds to trash the cooler despite inaccurate testing methodology. The developer of the prototype cooler points out that this was poorly tested and that they were never contacted with the bizarre findings by LTT. >LTT then auctions off the prototype despite the developer requesting it back months ago. This was the only working prototype which means the work has now stalled. >LTT's most recent review of a mouse was somehow even worse with them trashing a mouse they werent even given for review. All because they forgot to remove a plastic tape at the bottom of the mouse causing it to lag. >LTT has a habit of issuing half hearted corrections instead of taking down videos and then not pinning the comments so people watch videos that have clear errors. >Gamer Jesus sides with the developers of the mouse and GPU cooler for being wronged by LTT and points out that small developers' entire life work is ruined because Linux didnt want to spend an extra $400 to fix a video. >Former female employee speaks up after 2 years of silence about bad working conditions there and what Linus is like behind the scenes TLDR; LTT is the EA of youtubers. 88 Anonymous Thu 17 Aug 2023 05:44:19 No.95411219 >>95410865 >>Exposes shady practices like Linus reviewing merchandise he himself has invested $200k in. to be completely fair, Linus never made this a secret, he actually put up a notice for everyone that he's financially invested in the framework startup >>Exposes shockingly inaccurate data in CPU, GPU and CPU Cooler benchmarks that are off by up to 300%. there was only one mark off by 300%, the others were dubious to say the least tho everything else is true
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Uploaded Aug 15, 2023 at 10:57AM EDT

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Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy

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