I recently wrote a book review on "The Big Squeeze: Tough Times for the American Worker" by Steven Greenhouse. I think the gist of the review is relevant here.
In my review I discuss how each chapter of the book focuses on a single story. The person in the story is a "victim" of economic circumstances the result of which is that they suffer "tough times." One worker, an undocumented alien, suffers at the hand of her New York employer who underpays and overworks her. Another is a factory worker who's company is bought and sold multiple times as the each owner tries to make an unprofitable plant profitable. The 'solution' eventually reached is to continue to pay the current workforce the prevailing union wage, but to have a new wage structure for new hires. The plan worker laments the change and even though he won't lose any of his income because of it, laments that he doesn't know how he will send his kids to college. This and about a dozen other similar stories illustrate and personalize the "tough times" of the American worker. These are anecdotes and you, the reader, are supposed to feel bad for the oppressed workers who endure the situations.
Along the way are some statistics. But not many. Most of the writing is anecdotal. No attempt is made to analyze the stories. The writer never points out that the undocumented worker put herself in the situation she put herself by crossing the border illegally. The factory worker is never reminded that his wages are not going down or that it is not his automatic right to send his children to college. In other words, the purpose of the anecdotes is not to analyze the situation but to tug at the heart strings of the reader. And it does that very well indeed.
The book finishes with a chapter on solutions. More unionization, a higher minimum wage, amnesty for the undocumented workers, are suggested along with the usual litany of solutions one would expect from a left leaning writer. But no where does the author actually analyze the size and scope of the problem, how the solutions would actually solve the problems if they are, or why the problems are problems in the first place.
Aristotle spoke of persuasion as possible from three directions. You can persuade a person by getting them to think your analysis is the correct one -- usually by taking them through the steps. You can persuade a person by showing them you are to believed because you have superior knowledge, training, etc (you are an expert). Or you can persuade a person by getting them to feel for the "victim" and to assign praise or blame upon somebody. Of the three Aristotle thought the last was like "warping a ruler".
Yet, if you listen to most news shows they are full of anecdotes. Do we really need to know the story of the mother who's son has just been shot? That she feels bad? Do we really need an interview with her to empathize? What is the point of interviewing a person in grief if not to give a cathartic experience to the viewers? Does the interview really bring the solution to the problem any closer or make it any clearer?
But to empathize is to feel what the other feels. And if we are feeling, even in a small degree, what the other is suffering isn't it a normal thing to grab the first "solution" one sees to relieve the pain? In other words, when we suffer we are much more likely to grab whatever solution we can to reduce the suffering? Even if it may not be the right one.
The Romans thought a good rhetorician would be a person who spoke with "wisdom and eloquence." Often anecdotes provide eloquent pictures of the problem, but without the wisdom of sound reasoning and analysis we are just as likely to do harm in response to those pictures than good when we reach for the first "solution" we may find.
AJ