Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy
![5454 11 Discussion Our public statement regarding LTT self.Linus Tech Tips Submitted 2 hours ago by Billet_Labs [+1] 33 & 20 more You, the PC community, are amazing. We'd like to thank you for your support, it means more than you can imagine. Steve at Gamers Nexus has publicly shown his integrity, at the huge risk of backlash, and we have nothing but respect for him for how he's handled himself, both publicly and when speaking directly to us. Regarding LTT, we are simply going to state the relevant facts: On 10th August, we were told by LTT via email that the block had been sold at auction. There was no apology. We replied on 10th August within 30 minutes, telling LTT that this wasn't okay, and that this was a £XXXX prototype, and we asked if they planned to reimburse us at all. We received no reply and no offer of payment until 2 hours after the Gamers Nexus video went live on 14th August, at which point Linus himself emailed us directly. The exact monetary value of the prototype was offered as reimbursement. We have not received, nor have we asked for any other form of compensation. About the future of Billet Labs: We don't plan to mourn our missing block, we're already hard at work making another one to use for PC case development, as well as other media and marketing opportunities. Yes it sucks that the prototype has gone, it's slowed us but has absolutely not stopped us. We have pre-orders for it, and plan to push ahead with our first production run as soon as we can. We also have some exciting new products on our website that are available to buy now - we thank everyone who has bought them so far, and we can't wait to see what you do with them. We're happy to answer any questions, but we won't be commenting on LTT or the specifics of the email exchanges - we're going to concentrate on making cool stuff, and innovative products (the Monoblock being just one of these). We hope LTT implements the necessary changes to stop a situation like this happening again. Peace out Felix and Dean Billet Labs 900 comments (54 new) source share save hide give award report crosspost hide all child comments](https://i.kym-cdn.com/photos/images/masonry/002/641/692/9db.png)
![5454 11 Discussion Our public statement regarding LTT self.Linus Tech Tips Submitted 2 hours ago by Billet_Labs [+1] 33 & 20 more You, the PC community, are amazing. We'd like to thank you for your support, it means more than you can imagine. Steve at Gamers Nexus has publicly shown his integrity, at the huge risk of backlash, and we have nothing but respect for him for how he's handled himself, both publicly and when speaking directly to us. Regarding LTT, we are simply going to state the relevant facts: On 10th August, we were told by LTT via email that the block had been sold at auction. There was no apology. We replied on 10th August within 30 minutes, telling LTT that this wasn't okay, and that this was a £XXXX prototype, and we asked if they planned to reimburse us at all. We received no reply and no offer of payment until 2 hours after the Gamers Nexus video went live on 14th August, at which point Linus himself emailed us directly. The exact monetary value of the prototype was offered as reimbursement. We have not received, nor have we asked for any other form of compensation. About the future of Billet Labs: We don't plan to mourn our missing block, we're already hard at work making another one to use for PC case development, as well as other media and marketing opportunities. Yes it sucks that the prototype has gone, it's slowed us but has absolutely not stopped us. We have pre-orders for it, and plan to push ahead with our first production run as soon as we can. We also have some exciting new products on our website that are available to buy now - we thank everyone who has bought them so far, and we can't wait to see what you do with them. We're happy to answer any questions, but we won't be commenting on LTT or the specifics of the email exchanges - we're going to concentrate on making cool stuff, and innovative products (the Monoblock being just one of these). We hope LTT implements the necessary changes to stop a situation like this happening again. Peace out Felix and Dean Billet Labs 900 comments (54 new) source share save hide give award report crosspost hide all child comments](https://i.kym-cdn.com/photos/images/original/002/641/692/9db.png)
Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy
Gamers Nexus Vs. Linus Tech Tips Ethics & Accuracy Controversy
![imgflip.com Theft Accidental Auction](https://i.kym-cdn.com/photos/images/masonry/002/641/552/4cb.png)
![imgflip.com Theft Accidental Auction](https://i.kym-cdn.com/photos/images/original/002/641/552/4cb.png)
Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy
Gamers Nexus Vs. Linus Tech Tips Ethics & Accuracy Controversy
!['unbiased reviews' Tinus Media Group the mark of trust me bro quality Dear Valued Subsribers, F--- you mean we should change? You think my ego can handle that? You will forget all about this in a week or two and continue gobble my flawed, half- cooked videos because you love me so much (I am entertaining, am I right?) You think I care about Gamers Nexus' criticisms? I will address all of that via forum post and not think about it for a second. My fanbase will dickride and protect me, you bozos. I'm valued at 100 mil baby, a start-up won't match me if I throw them some bone over their auctioned engineering sample. They are lucky that I have given them some limelight. I will never change and if you think you can touch me, think again. I have my sponsors to shield me financially. Conflict of interest my ass. Anyway, here is a segue - to our sponsor! Unenthusiastically yours, Sad boi CEO #ᎧᎧ "THE LEADERS IN DISAPPOINTMENT"](https://i.kym-cdn.com/photos/images/masonry/002/641/549/525.png)
!['unbiased reviews' Tinus Media Group the mark of trust me bro quality Dear Valued Subsribers, F--- you mean we should change? You think my ego can handle that? You will forget all about this in a week or two and continue gobble my flawed, half- cooked videos because you love me so much (I am entertaining, am I right?) You think I care about Gamers Nexus' criticisms? I will address all of that via forum post and not think about it for a second. My fanbase will dickride and protect me, you bozos. I'm valued at 100 mil baby, a start-up won't match me if I throw them some bone over their auctioned engineering sample. They are lucky that I have given them some limelight. I will never change and if you think you can touch me, think again. I have my sponsors to shield me financially. Conflict of interest my ass. Anyway, here is a segue - to our sponsor! Unenthusiastically yours, Sad boi CEO #ᎧᎧ "THE LEADERS IN DISAPPOINTMENT"](https://i.kym-cdn.com/photos/images/original/002/641/549/525.png)
Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy
Gamers Nexus Vs. Linus Tech Tips Ethics & Accuracy Controversy
![4469 S***post Ferrari sent me a prototype car self.Linus Tech Tips Submitted 16 hours ago by RainyDraven 140 comments source share save hide give award report crosspost I put diesel in it, even though it's a petrol engine. Now the car doesn't work properly. Even if it worked properly, it's a stupid product with terrible value. You can buy Honda civics and toyota corollas for that money and it will take you point a to b perfectly fine. By the way even though ferrari wanted their prototype back i auctioned off the prototype in a car show for charity some time ago. I will send the value of the prototype to ferrari soon. Regardless they like it or not.](https://i.kym-cdn.com/photos/images/masonry/002/641/544/1a6.png)
![4469 S***post Ferrari sent me a prototype car self.Linus Tech Tips Submitted 16 hours ago by RainyDraven 140 comments source share save hide give award report crosspost I put diesel in it, even though it's a petrol engine. Now the car doesn't work properly. Even if it worked properly, it's a stupid product with terrible value. You can buy Honda civics and toyota corollas for that money and it will take you point a to b perfectly fine. By the way even though ferrari wanted their prototype back i auctioned off the prototype in a car show for charity some time ago. I will send the value of the prototype to ferrari soon. Regardless they like it or not.](https://i.kym-cdn.com/photos/images/original/002/641/544/1a6.png)
Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy
Gamers Nexus Vs. Linus Tech Tips Ethics & Accuracy Controversy
![NARU A NICE PROTOTYPE IT WOULD BE A SHAME IF WE AUCTIONED IT](https://i.kym-cdn.com/photos/images/masonry/002/641/543/19b.png)
![NARU A NICE PROTOTYPE IT WOULD BE A SHAME IF WE AUCTIONED IT](https://i.kym-cdn.com/photos/images/original/002/641/543/19b.png)
Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy
Gamers Nexus Vs. Linus Tech Tips Ethics & Accuracy Controversy
![Ramification @Ramification_ New Linus Tech Tips vid just dropped. Interesting title... LIVE Bog Why is EVERYONE roasting my bitch ass rn 148K views 3h ago ...more Linus Tech Tips 15.6M 8.6K 8.1K 10:19 AM - Aug 15, 2023 · 23.4K Views Share : Subscribe Remix C](https://i.kym-cdn.com/photos/images/masonry/002/641/536/f26.png)
![Ramification @Ramification_ New Linus Tech Tips vid just dropped. Interesting title... LIVE Bog Why is EVERYONE roasting my bitch ass rn 148K views 3h ago ...more Linus Tech Tips 15.6M 8.6K 8.1K 10:19 AM - Aug 15, 2023 · 23.4K Views Share : Subscribe Remix C](https://i.kym-cdn.com/photos/images/original/002/641/536/f26.png)
Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy
Gamers Nexus Vs. Linus Tech Tips Ethics & Accuracy Controversy
![Look at me... I am the tech tips man now](https://i.kym-cdn.com/photos/images/masonry/002/641/535/b0a.png)
![Look at me... I am the tech tips man now](https://i.kym-cdn.com/photos/images/original/002/641/535/b0a.png)
Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy
Gamers Nexus Vs. Linus Tech Tips Ethics & Accuracy Controversy
![LinusTech Administrator ADMIN Mr. Tech Tips 4.4k 131 Posted just now There won't be a big WAN Show segment about this or anything. Most of what I have to say, I've already said, and I've done so privately. To Steve, I expressed my disappointment that he didn't go through proper journalistic practices in creating this piece. He has my email and number (along with numerous other members of our team) and could have asked me for context that may have proven to be valuable (like the fact that we didn't 'sell' the monoblock, but rather auctioned it for charity due to a miscommunication... AND the fact that while we haven't sent payment yet, we have already agreed to compensate Billet Labs for the cost of their prototype). There are other issues, but I've told him that I won't be drawn into a public sniping match over this and that I'll be continuing to move forward in good faith as part of 'Team Media'. When/if he's ready to do so again I'll be ready. To my team (and my CEO's team, but realistically I was at the helm for all of these errors, so I need to own it), I stressed the importance of diligence in our work because there are so many eyes on us. We are going through some growing pains - we've been very public about them in the interest of transparency - and it's clear we have some work to do on internal processes and communication. We have already been doing a lot of work internally to clean up our processes, but these things take time. Rome wasn't built in a day, but that's no excuse for sloppiness. Now, for my community, all I can say is the same things I always say. We know that we're not perfect. We wear our imperfection on our sleeves in the interest of ensuring that we stay accountable to you. But it's sad and unfortunate when this transparency gets warped into a bad thing. The Labs team is hard at work hard creating processes and tools to generate data that will benefit all consumers - a work in progress that is very much not done and that we've communicated needs to be treated as such. Do we have notes under some videos? Yes. Is it because we are striving for transparency/improvement? Yeah... What we're doing hasn't been in many years, if ever.. and we would make a much larger correction if the circumstances merited it. Listing the wrong amount of cache on a table for a CPU review is sloppy, but given that our conclusions are drawn based on our testing, not the spec sheet, it doesn't materially change the recommendation. That doesn't mean these things don't matter. We've set KPIs for our writing/labs team around accuracy, and we are continually installing new checks and balances to ensure that things continue to get better. If you haven't seen the improvement, frankly I wonder if you're really looking for it... The thoroughness that we managed on our last handful of GPU videos is getting really incredible given the limited time we have for these embargoes. I'm REALLY excited about what the future will hold. With all of that said, I still disagree that the Billet Labs video (not the situation with the return, which I've already addressed above) is an 'accuracy' issue. It's more like I just read the room wrong. We COULD have re-tested it with perfect accuracy, but to do so PROPERLY - accounting for which cases it could be installed in (none) and which radiators it would be plumbed with (again... mystery) would have been impossible... and also didn't affect the conclusion of the video... OR SO I THOUGHT... I wanted to evaluate it as a product, and as a product, IF it could manage to compete with the temperatures of the highest end blocks on the planet, it still wouldn't make sense to buy... so from my point of view, re-testing it and finding out that yes, it did in fact run cooler made no difference to the conclusion, so it didn't really make a difference. Adam and I were talking about this today. He advocated for re-testing it regardless of how non-viable it was as a product at the time and I think he expressed really well today why it mattered. It was like making a video about a supercar. It doesn't mater if no one watching will buy it. They just wanna see it rip. I missed that, but it wasn't because I didn't care about the consumer.. it was because I was so focused on how this product impacted a potential buyer. Either way, clearly my bad, but my intention was never to harm Billet Labs. I specifically called out their incredible machining skills because I wanted to see them create something with a viable market for it and was hoping others would appreciate the fineness of the craftsmanship even if the product was impractical. I still hope they move forward building something else because they obviously have talent and I've watched countless niche water cooling vendors come and go. It's an astonishingly unforgiving market. Either way, I'm sorry I got the community's priorities mixed-up on this one, and that we didn't show the Billet in the best light. Our intention wasn't to hurt anyone. We wanted no one to buy it (because it's an egregious waste of money no matter what temps it runs at) and we wanted Billet to make something marketable (so they can, y'know, eat). With all of this in mind, it saddens me how quickly the pitchforks were raised over this. It also comes across a touch hypocritical when some basic due diligence could have helped clarify much of it. I have a LONG history of meeting issues head on and I've never been afraid to answer questions, which lands me in hot water regularly, but helps keep me in tune with my peers and with the community. The only reason I can think of not to ask me is because my honest response might be inconvenient. We can test that... with this post. Will the "It was a mistake (a bad one, but a mistake) and they're taking care of it" reality manage to have the same reach? Let's see if anyone actually wants to know what happened. I hope so, but it's been disheartening seeing how many people were willing to jump on us here. Believe it or not, I'm a real person and so is the rest of my team. We are trying our best, and if what we were doing was easy, everyone would do it. Today sucks. Thanks for reading this.](https://i.kym-cdn.com/photos/images/masonry/002/641/534/350.png)
![LinusTech Administrator ADMIN Mr. Tech Tips 4.4k 131 Posted just now There won't be a big WAN Show segment about this or anything. Most of what I have to say, I've already said, and I've done so privately. To Steve, I expressed my disappointment that he didn't go through proper journalistic practices in creating this piece. He has my email and number (along with numerous other members of our team) and could have asked me for context that may have proven to be valuable (like the fact that we didn't 'sell' the monoblock, but rather auctioned it for charity due to a miscommunication... AND the fact that while we haven't sent payment yet, we have already agreed to compensate Billet Labs for the cost of their prototype). There are other issues, but I've told him that I won't be drawn into a public sniping match over this and that I'll be continuing to move forward in good faith as part of 'Team Media'. When/if he's ready to do so again I'll be ready. To my team (and my CEO's team, but realistically I was at the helm for all of these errors, so I need to own it), I stressed the importance of diligence in our work because there are so many eyes on us. We are going through some growing pains - we've been very public about them in the interest of transparency - and it's clear we have some work to do on internal processes and communication. We have already been doing a lot of work internally to clean up our processes, but these things take time. Rome wasn't built in a day, but that's no excuse for sloppiness. Now, for my community, all I can say is the same things I always say. We know that we're not perfect. We wear our imperfection on our sleeves in the interest of ensuring that we stay accountable to you. But it's sad and unfortunate when this transparency gets warped into a bad thing. The Labs team is hard at work hard creating processes and tools to generate data that will benefit all consumers - a work in progress that is very much not done and that we've communicated needs to be treated as such. Do we have notes under some videos? Yes. Is it because we are striving for transparency/improvement? Yeah... What we're doing hasn't been in many years, if ever.. and we would make a much larger correction if the circumstances merited it. Listing the wrong amount of cache on a table for a CPU review is sloppy, but given that our conclusions are drawn based on our testing, not the spec sheet, it doesn't materially change the recommendation. That doesn't mean these things don't matter. We've set KPIs for our writing/labs team around accuracy, and we are continually installing new checks and balances to ensure that things continue to get better. If you haven't seen the improvement, frankly I wonder if you're really looking for it... The thoroughness that we managed on our last handful of GPU videos is getting really incredible given the limited time we have for these embargoes. I'm REALLY excited about what the future will hold. With all of that said, I still disagree that the Billet Labs video (not the situation with the return, which I've already addressed above) is an 'accuracy' issue. It's more like I just read the room wrong. We COULD have re-tested it with perfect accuracy, but to do so PROPERLY - accounting for which cases it could be installed in (none) and which radiators it would be plumbed with (again... mystery) would have been impossible... and also didn't affect the conclusion of the video... OR SO I THOUGHT... I wanted to evaluate it as a product, and as a product, IF it could manage to compete with the temperatures of the highest end blocks on the planet, it still wouldn't make sense to buy... so from my point of view, re-testing it and finding out that yes, it did in fact run cooler made no difference to the conclusion, so it didn't really make a difference. Adam and I were talking about this today. He advocated for re-testing it regardless of how non-viable it was as a product at the time and I think he expressed really well today why it mattered. It was like making a video about a supercar. It doesn't mater if no one watching will buy it. They just wanna see it rip. I missed that, but it wasn't because I didn't care about the consumer.. it was because I was so focused on how this product impacted a potential buyer. Either way, clearly my bad, but my intention was never to harm Billet Labs. I specifically called out their incredible machining skills because I wanted to see them create something with a viable market for it and was hoping others would appreciate the fineness of the craftsmanship even if the product was impractical. I still hope they move forward building something else because they obviously have talent and I've watched countless niche water cooling vendors come and go. It's an astonishingly unforgiving market. Either way, I'm sorry I got the community's priorities mixed-up on this one, and that we didn't show the Billet in the best light. Our intention wasn't to hurt anyone. We wanted no one to buy it (because it's an egregious waste of money no matter what temps it runs at) and we wanted Billet to make something marketable (so they can, y'know, eat). With all of this in mind, it saddens me how quickly the pitchforks were raised over this. It also comes across a touch hypocritical when some basic due diligence could have helped clarify much of it. I have a LONG history of meeting issues head on and I've never been afraid to answer questions, which lands me in hot water regularly, but helps keep me in tune with my peers and with the community. The only reason I can think of not to ask me is because my honest response might be inconvenient. We can test that... with this post. Will the "It was a mistake (a bad one, but a mistake) and they're taking care of it" reality manage to have the same reach? Let's see if anyone actually wants to know what happened. I hope so, but it's been disheartening seeing how many people were willing to jump on us here. Believe it or not, I'm a real person and so is the rest of my team. We are trying our best, and if what we were doing was easy, everyone would do it. Today sucks. Thanks for reading this.](https://i.kym-cdn.com/photos/images/original/002/641/534/350.png)
Gamers Nexus vs. Linus Tech Tips Billet Labs Review Controversy