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Karen - Searching one star review on Google map never fails to disappoint. | /r/FuckYouKaren

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Travis T Follow 8 reviews * 3 days ago HORRIBLE CUSTOMER SERVICE! MEGAN was beyond nasty to us. I understand having to wear a mask but we were taking a pic, took it off for a sec and she nastily said "Ummmm...we wear our masks at allI timmeeesss!" Just like that. All she had to say was "Hey, can you just keep masks on? Thank you." But no, she had to be extremely rude and disrespectful about it. So because of her we left and didn't buy anything. We also talked to a lead and she didn't seem like she was gonna do anything. Just the typical "I'll talk to her." Just skip this store and go to Universal. You don't even have to wear masks there and you definitely won't get this lackluster customer service. UPDATE: I could not leave the store without speaking to a manager. Especially since I waited an hour to get in the store just to have this horrible experience 10mins in. I got to speak with Chanel and she was wonderful! Very kind and she made the situation so much better. Hopefully she can talk with the employee so this situation doesn't occur

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