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Customer satisfaction and integrity are at the core of our business. Based on these priorities and customer communication, we have become aware that a very small number of returns may not have been thoroughly inspected before being routed for returns, liquidations or e-waste recycling and were accidentally resold as "open box" merchandise. We sincerely apologize to our customers who were negatively impacted. These were unintentional process errors and isolated incidents. As a result, we have already changed internal procedures to improve how we manage product returns. We are also reaching out to this small number of customers who may have been affected by these errors. We deeply appreciate the feedback and advice we receive from our customers, including being alerted about our errors, and we always pursue better ways to serve them. Every customer is important, and each customer's satisfaction is our utmost priority. We remain committed to providing the best customer experience and will continue to evaluate and improve our business to deliver on that commitment. Further, we have put in place new policies to ensure a hassle-free return experience on "open box" merchandise returns on motherboards and CPUSS.

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Uploaded by Brandon Feb 17, 2022 at 11:18AM EST

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Origin Entry: Newegg vs. Gamers Nexus Controversy

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Iam coming to your front door, we need to talk... --GamersNexus Newegg o VERSEERP C
GAMERSGNEXUS "DONT BUY FROM NEWEGG ESPECIALLY DONT BUY A MOTHERBOARD FROM NEWEGG" ButD DI O 13:517 25:45 · Undercover Warra. > -STEPHEN BURKE (GAMERS NEXUS) „Newegg Scammed Us imgflip.com
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Uploaded Feb 17, 2022 at 11:18AM EST

Origin Entry

Newegg vs. Gamers Nexus Controversy

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