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Karen - Karen is furious that a charity didn't collect her old crap from her house, for free, on time, saving her a trip to the dump or having to pay a removals guy. | /r/FuckYouKaren

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K : 2 months ago Booked a furniture collection. They confirmed date of collection. Phoned in morning to say they would be there between 3-6pm. Waited in for 3 hours (not my house), phoned various times but they would not answer phone. Left at 6pm as had other commitments, they called at 6.20pm to say they would be there soon. No apology or anything, was pointless at this time as could not go back and had already rearranged my plans to be there from 3-6pm. You try and do some good by donating and just gets thrown back in your face! USELESS!!! British Heart Foundation Furniture & Electrical (owner) 2 months ago Hello Louise, thank you for getting in touch and leaving us some feedback. We are so sorry that you have had this experience with our home collection service, please be assured that we really do appreciate your kind offer of donations. If you would like to discuss this matter further, please do not hesitate to contact our Customer ILL

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