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Electronic Arts (EA) - Customer Service chat - Battlefield edtion

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Email || Print | 3 End Chat You are now ready to chat with Mohd.. you Hi, I recently bought the Back to Karkand expansion but I am unable to access the content Mohd.: Thanks for contacting EA Help! My name is Mohd. how may I help you? Mohd.: Right now server is down please contact us after few hours you: But Back to Karkand isnt showing up in my Origin Account Please contact us after 4-5 hours. you: If the servers are down, how are people connected to games in the server browser? Mohd.: Server is over loaded as well you: How does that have anything to do with my purchase not appearing in Origin? Mohd.: Right now server is down please contact us after few hours you: The Origin servers or the Battlefield Servers? Mohd.: Both you That makes no sense. I am able to log in to non Back to Karkand games in Battlefield Mohd.: Server is overloaded too. you: Then why am I able to easily access servers that do not have Back to Karkand but when I try to join a server that has Back to Karkand it tells me I need to buy Back to Karkand? you: Even though my Battlelog says Ive bought Back to Karkand. Mohd.: Please contact us after some time. you Can you confirm that Back to Karkand is on my Origin Account? Right now server is down. you If the server is down why is the server actually up? you: The Electronic Arts Scheduled Maintenance site says that your servers up. Mohd.: Please contact us after 5-6 hours. you: Please connect me to a supervisor Mohd.: Right now our server is down please contact us after 5-6 hours. Please connect me to a supervisor Mohd.: He will tell you the same thing. Please connect me to a supervisor. Mohd.: I talked to him. Please connect me to a supervisor Mohd.: You will surely get the karkland. you: Please connect me to a supervisor Mohd.: Dont worry you: Please connect me to a supervisor Mohd.: Please contact us after 5-6 hours you: Please connect me to a supervisor Mohd.: Thank you for contacting EA Is there anything else I can help you with today? you: Please connect me to a supervisor The chat session has ended. Please contact us again if you need further help

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