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Unsure if this is the correct location for such complaints but I was wrongfully banned about a week and a half ago followed the instructions and have not been contacted nor unbanned, so I assume at this point I'm just screwed or is there anyway else to get in touch with them any help would be apperciated.

I just unbanned one of the ip addresses associated with your account but I never received an email about that ip address or an email from your email address.

Really? I had sent the first email 11 And then 1 or two recently but all the same thank you very much!