Considering her job is to sell video games, one wonders how the hell she got such a position in the first place.

Nepotism probably, it's how all those absolutely shit-tier community managers (remember Dina?) got in.

But the times are changing. Community managers are getting professionalized Gaming is entering a period of transformation (it's not going to be like '83, but between Steam refunds, allowing AO games, & walking back on paid mods, importing picking up rather rapidly, the Indiepocalypse, and everything else interesting times are here). And the wider Tech industry bubble is collapsing.

In 5 years all this shit will be confined to failing niche players.