Paige Yore’s Walmart Cashier Story
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Paige Yore’s Walmart Cashier Story refers to a video of a woman telling a story about a customer freakout episode that allegedly took place at the checkout line at a Walmart superstore in Pueblo, Colorado. After the video was uploaded to Facebook and YouTube in early December 2015, it quickly entered widespread circulation in the news as a feel-good story of the holiday season, though the validity of the woman's story still remains in dispute as Walmart has denied that the event has ever taken place.
On December 4th, 2015, a 25-years-old woman named Paige Yore uploaded a Facebook video in which she tells a story about a heartwarming exchange she has had with a teenage cashier at a Walmart store in Pueblo, Colorado. In the video, Yore explains that she was waiting at the checkout line for nearly 20 minutes when a disgruntled customer in front of her began berating the cashier for being slow. Upon witnessing the exchange, Yore allegedly intervened to mediate the situation, at which point the young store clerk broke down in tears and revealed to her that his mom had committed suicide just hours before his shift began.
Within the first 72 hours of upload, the video garnered more than 25 million views, 35,400 likes and 894,000 shares, as well as hundreds of comments from viewers on Facebook who said they were touched by the story. On December 6th, Redditor Nohmdd submitted the Facebook video to /r/videos with the title "Don't forget that there's a person behind the register," where it garnered more than 4,110 points and 2,490 comments. By December 7th, several local news outlets had begun highlighting the Facebook video as a heartwarming story of faith in humanity gone viral, including WITI, KFOR, WHNT and WTVR, as well as viral media blogs like Uproxx, Newser, Inquistr, Snopes and Daily Mail.
Also on December 7th, Walmart spokesperson Aaron Mullins responded to the news media coverage of the Facebook video disputing that the story, as Yore described in the video, had never actually taken place at the checkout line, citing the company's review of the surveillance video footage. According to Mullins, the video suggests there may have been some tension between the cashier and the customer in front of Yore, possibly due to a language barrier, but at no point during this exchange does the surveillance footage show the customer yelling at the cashier or Yore embracing the teenager. In addition, Mullins revealed that the company has spoken with the cashier in question and confirmed that his mother is in good health and alive.
 Facebook – Paige Yore's Facebook Video
 Reddit – Don't forget that there's a person behind the register
 Fox6Now – Woman shares her experience with cashier at Walmart store; spreads powerful message
 KFOR – Wal-mart says viral video of woman’s heartbreaking shopping experience is not true
 WTVR – Woman’s terrible shopping experience at Walmart goes viral
 WHNT – NEW DEVELOPMENT: Wal-Mart says Colorado woman’s heartbreaking viral video is not true
 Newser – Walmart: Crying Cashier Story Seems to Be a Hoax
 KRDO – Woman says experience at Pueblo Walmart detailed in viral video is true
 DailyMail – Woman details the heartbreaking moment a young cashier broke down after being yelled at by a customer – before revealing his mom had committed suicide hours earlier
 KKTV – Update: Walmart Questions Viral Video
 Denver ABC – Walmart says woman's viral Facebook video about cashier whose mother committed suicide is not true
 Snopes – Tales of Yore
 Facebook – Pueblo Walmart Changed Her Life
 Inquistr – IS PAIGE YORE A LIAR? WALMART SAYS WOMAN’S VIRAL VIDEO STORY IS FALSE
Dec 08, 2015 at 02:56PM EST
Dec 08, 2015 at 03:02PM EST
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