CD Projekt Red Is Offering 'Cyberpunk 2077' Refunds After Rocky Launch
CD Projekt Red has apologized for the poor performance of Cyberpunk 2077 on last-gen consoles and is offering a refund.
If you've been on the internet the past week, you know that the launch of CD Projekt Red's ambitious open-world game Cyberpunk 2077 has been a hot mess. Players have reported bugs galore and textures on PS4s and Xbox Ones take ages to load in--if they ever load at all. Yesterday, the team behind the game posted an apology on their trademark update card, saying "We should have paid more attention to making it play better on PlayStation 4 and Xbox One."
— Cyberpunk 2077 (@CyberpunkGame) December 14, 2020
The team promised two major patches for January and February that they say will fix the issues on last-gen consoles, but if players are unhappy and don't want to wait for the updates, they can get a refund for the game. They're offering this deal until December 21st.
Responses to the announcement were mixed: while some gamers appreciated CD Projekt Red's transparency, others were furious that such a step had to be taken in the first place and others still were upset about the extra crunch the team at CD Projekt Red were sure to undertake after the crunch of getting the game out before the holidays.
Errors are inevitable when we do incredibly ambitious things.
I think people should learn to judge others not by the mistakes they do, but by the vulnerability they have to admit them, and the responsibility they take to fix them instead.
Y'all are doing that.
Good on you guys!— Alex Moukala (@alex_moukala) December 14, 2020
A much needed acknowledgement and a promise to fix the situation. Thank you
CDPROJEKTRED</a> <a href="https://twitter.com/CyberpunkGame?ref_src=twsrc%5Etfw">CyberpunkGame 👍 https://t.co/gsH0jYt0hV— Dave Flackett (@DaveFlackett) December 14, 2020
Glad that @CDPROJEKTRED is working to improve the game quickly. They've excelled at this before with #Witcher3. I am sure the game will end up optimized for all systems. Hopefully they will also make a few quality of life changes as well #Cyberpunk2077 #XboxSeriesX https://t.co/YtNCPrU5bq
— Gamer Dad (@GamerDad2020) December 14, 2020
sorry for tricking you into buying our broken game 😥 https://t.co/7hDcgZuf0E
— 9 V O L T (@9_volt_) December 14, 2020
Get your refund. This was a shambles. I feel for the staff who are going to have to keep working out of their skins to fix this shit, but when Kacinski said it ran "surprisingly well" on PS4 and Xbox One last month, that was a lie. You were lied to for your money: get it back. https://t.co/SgigeWoVXa
— Chris Scullion (@scully1888) December 14, 2020
Among the game's most prominent Twitter critics was Elon Musk, who yet again struck the cringe-y chord of being insanely rich and a wannabe edgelord in the post's replies.
— Elon Musk (@elonmusk) December 14, 2020
— Elon Musk (@elonmusk) December 14, 2020
— Elon Musk (@elonmusk) December 14, 2020
So far, the Cyberpunk 2077 release is shaping up to be a disaster for CD Projekt Red and for gamers--unless you play on PC, where the game is apparently living up to all the hype.
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