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Red Lobster @redlobster A letter from CEO Kim Lopdrup about Mother's Day. May 12, 2020 Dear Red Lobster Guests, I apologize that we disappointed many of you this past weekend as you placed orders for Mother's Day, one of the most important days of the year. We received significantly more online orders than we have ever gotten in a single day, and despite preparing for a spike in demand on Mother's Day, some of our restaurants were unable to keep up with the volume. Many of you experienced unacceptable delays and crowds in our parking lots and at the doors of our restaurants when you came to pick up orders, and some of you did not receive your orders. Unfortunately, this ruined many planned celebrations, and I am deeply sorry. We are working urgently to make sure this never happens again. We are reviewing our online systems to better support demand during peak periods. We will also review and improve our social distancing procedures to better handle situations where we have higher than expected volume. Many of you have contacted us about your experiences, and our team is working diligently to get back to you. We appreciate your patience. We do not take lightly the fact that you trusted us with your Mother's Day celebration and we let many of you down. We will do our very best to regain your trust and hope you allow us to serve you and celebrate with you again in the future. Sincerely, fim A Lopdhays Kim Lopdrup CEO, Red Lobster 11:38 AM - May 12, 2020 · Sprinklr Publisher

Red Lobster Statement


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Still Not Devehn @imnotdevdev F--- a red lobster Karen 5:38 PM - May 13, 2020 · Twitter for iPhone
ReMona= +the Yak @ReallyRemona Replying to @ArmoredGoat Hitting a restaurant worker FIRST.and then saying you were assaulted after she grabs your hair in retaliation. KATHY KAREN HILL..we have you on tape, hon. 1:04 / 2:14 O 31 27 121 142 Tweet your reply 7:11 PM - May 12, 2020 - Twitter for iPhone 知
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Red Lobster Karen - Red Lobster Statement

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Red Lobster @redlobster A letter from CEO Kim Lopdrup about Mother's Day. May 12, 2020 Dear Red Lobster Guests, I apologize that we disappointed many of you this past weekend as you placed orders for Mother's Day, one of the most important days of the year. We received significantly more online orders than we have ever gotten in a single day, and despite preparing for a spike in demand on Mother's Day, some of our restaurants were unable to keep up with the volume. Many of you experienced unacceptable delays and crowds in our parking lots and at the doors of our restaurants when you came to pick up orders, and some of you did not receive your orders. Unfortunately, this ruined many planned celebrations, and I am deeply sorry. We are working urgently to make sure this never happens again. We are reviewing our online systems to better support demand during peak periods. We will also review and improve our social distancing procedures to better handle situations where we have higher than expected volume. Many of you have contacted us about your experiences, and our team is working diligently to get back to you. We appreciate your patience. We do not take lightly the fact that you trusted us with your Mother's Day celebration and we let many of you down. We will do our very best to regain your trust and hope you allow us to serve you and celebrate with you again in the future. Sincerely, fim A Lopdhays Kim Lopdrup CEO, Red Lobster 11:38 AM - May 12, 2020 · Sprinklr Publisher

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Uploaded May 14, 2020 at 09:29AM EDT

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Red Lobster Karen

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Tags

pa, cathy, lathy, hill, customer, mothers day, york, fight

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