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Updated Apr 08, 2020 at 12:51PM EDT by Matt.

Added Jan 04, 2017 at 11:57AM EST by Adam.

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@Wendys is the official Twitter account of the Wendy's fast food chain. The account is known for their funny and sarcastic responses to customer complaints and questions.


In 2012, Wendy's VP of Advertising, Brandon Rhtoen hired Amy Brown to run Wendy's social media accounts. According to an interview with Mashable,[7] Rhoten hired her to be a "challenger with charm…the intent of the social media team is to represent the brand's voice as best as they can. When folks say, 'roast me,' we're going to have fun with that."

The Twitter account went viral in 2017 after an infamous interaction with a disgruntled customer who took issue with their slogan "fresh, never frozen," leading to media coverage and praise from other Twitter users.

As of March 31st, Brown has left the Wendy's corporation and resigned as their social media manager.[18]


Fresh Never Frozen

On December 30th, 2016, Wendy's tweeted "Our beef is way too cool to ever be frozen."[1] On January 2nd, 2017, Twitter user @NHride, account now deleted, replied and accused Wendy's of lying, saying that they do in fact freeze their beef. In the ensuing exchange, Wendy's denied the accusation, eventually quipping to @NHRide "You forgot refrigerators existed for a second there" (exchange shown below).

the famous Tweet that put Wendy's on the map for the top Twitter account ever about their meat never being frozen small argument breaks out and Wendy's assures everyone that their meat has never been frozen Thug twitter says he is going to go to

On January 2nd, Twitter user @parkermolloy[2] tweeted screenshots of the exchange. Their tweet gained nearly 62,000 retweets and 153,000 likes. The Daily Dot,[3] AV Club[4] and other media outlets covered the exchange as well as the positive reaction it had received on Twitter. They also noted that @NHride had deleted their account, presumably out of humiliation. The success of the tweet led others to ask the Wendy's Twitter to roast them, which it did. The Wendy's roasts were compiled in a Twitter Moment[5] on January 4th.

Wendy Pepe

On January 4th, Wendy's responded to a user who asked "Got any memes?" with a picture of Pepe the Frog drawn in the likeness of the Wendy's mascot. The tweet, shown below, drew criticism and was deleted, causing the account to tweet, "Our community manager was unaware of the recent evolution of the Pepe meme's meaning and this tweet was promptly deleted."[6]

screen grab of tweet in which @respek asks Wendy's for memes and gets back a hilarious Wendy Pepe

McDonald's Feud

On March 30th, 2017, McDonald's tweeted, "Today we've announced that by mid-2018, all Quarter Pounder burgers at the majority of our restaurants will be cooked with fresh beef." Wendy's responded to the tweet,[8] shown below, and said, "@McDonalds So you’ll still use frozen beef in MOST of your burgers in ALL of your restaurants? Asking for a friend." The tweet received more than 74,000 retweets and 179,000 likes.

Tweet by Wendy's calling out McDonald's for still using frozen meet on MOST of their burgers, jokingly signs off ASKING FOR A FRIEND

The tweet went viral and several major outlets covered the exchange, including USA Today,[9] Eater,[10] and CNBC.[11]

On March 6th, 2018, the @Wendys Twitter account recognized it was National Frozen Food Day and took the opportunity to mock McDonald's for its infamously frozen burgers. In a series of tweets, the account tweeted images of sad-looking McDonald's burgers (examples shown below). The tweets were covered by Uproxx.[21]

Wendy's @Wendys Follow ) It's almost like you still serve way more frozen beef. Double Cheeseburger 5:56 PM-6 Mar 2018 Wendy's @Wendys Follow Bacon doesn't unfreeze the beef. acon Couble Bacon McDouble® is a registered trademark of McDonald's® Corporation 5:53 PM-6 Mar 2018 Wendy's . @Wendys Follow This one too? Yep. Doesn't even have a slice of cheese to keep it warm lambuages 5:50 PM-6 Mar 2018


On April 5th, Twitter user @carterjwm tweeted[13] "Yo @Wendys how many retweets for a year of free chicken nuggets?" The tweet, shown below, received more than 57,000 retweets and 21,000 likes. Later that day, @Wendys replied, "18 million."

famous tweet in which Wendy's tells Carter Wilkerson he can get free nuggets for a year if he gets 18 million re-tweets, he responds, CONSIDER IT DONE

Following the exchange, @carterjwm posted a screencap of his conversation with @Wendys to Twitter (shown below), asking for retweets and saying "HELP ME PLEASE. A MAN NEEDS HIS NUGGS." By April 9th, the Tweet has received more than 1.9 million retweets and 435,000 likes.

Twitter user @carterjwm posts HELP ME PLEASE. A MAN NEEDS HIS NUGGS. which got 1.9 million rt within a few days

On Twitter, @Wendys responded that they did not expect @carterjwm to receive this many retweets, saying that they were "officially shook."

official Wendy's tweet saying they are officially shook from the amount of retweet Carter got Wendy's Twitter account admitting they never expected this many retweets

On April 7th, Twitter published a moment about the challenge, documenting the exchange and popularity of the challenge.[12] Several major outlets covered the story, including CNBC,[14] Fortune,[15] The Verge,[16] and Fox News.[17]

Most Retweets Record

Less than a week later, talkshow host Ellen DeGeneres mentioned Carter's retweet challenge on her show (shown below), after it was reported that his nuggets tweet was on pace to become the most retweeted ever, surpassing Ellen's Oscar Selfie.

The race to the most retweeted tweet became something of a running joke on Ellen's show over the next few weeks. On the April 14th show, she enlisted actor Bradley Cooper to help keep her tweet at the top by recording a PSA (show below, left) asking fans to retweet her Oscar selfie. On April 18th, she interviewed Carter on her show (show below, right).

On May 9th, Carter's Nugget tweet became the most retweeted tweet of all time, passing Ellen's 3,430,242 retweets. @Wendys[20] commemorated the achievement by giving him the year's supply of chicken nuggets and by donating $100,000 to the Dave Thomas Foundation for Adoption, a Wendy's affiliated charity named after Wendy's founder Dave Thomas.[19]

Wendy's Twitter account posts how Carter's tweet is the most RT of all time, and shows pic of him with his coupon cards for a years worth of Chicken Nuggets and also that they donated $100,000 to a charity that Dave Thomas started


On March 21st, 2018, the Wendy's Twitter account announced an upcoming mixtape for the 23rd of March with the text "fresh, never frozen beats." In addition, they posted a picture of a Wendy's hamburger in front of an all white background with the text "we beefin?" The post (shown below, left) received more than 2,400 retweets and 11,300 likes in six days.[22]

Two days, later the five-song mixtape entitled We Beein? was posted to Spotify, Apple Music and Google Play. In a tweet that featured screenshots of the mixtape for sale, the account wrote, "The mixtape drops now. Not pulling punches. We Beefin’." The post (shown below, right) received more than 76,000 retweets and 158,000 likes in four days.[24] The release reached #3 on iTunes hip hop charts.

Wendy's @Wendys Fresh, never frozen beats. 3.23.18 webeefin? Wendy's endys The mixtape drops now. Not pulling punches We Beefin' +ADD Play C Shuffle webeefin? 1 Twitter Fingers 2 Holding It Down 3 Rest in Grease 4 Clownin 5 4 For 4S Sanne 11 minta We Beefin? SAVE EP BY AT WENDYS İhttps:/ play.google.com O Search SHUFFLE PLAY We Beefin? at Wendys March 23, 2018 Hip-Hop/Rap 2018 Sx Course Inc Download $4.99 FI Add to Wishlist Twitter Fingers SONGS

Several media outlets covered the mixtape, including Complex, E! Online[25], HotNewHipHop,[26] ForTheWin,[27] Thrillist[28] .

On March 27th, Wendy's CEO Todd Penogor appeared on CNBC to discuss on the mixtape (shown below).

Search Interest

External References

[1] Twitter – @Wendys

[2] Twitter – @parkermolloy

[3] Daily Dot – Wendy's Twitter just made the social media own of the year

[4] AV Club – Wendy’s delivers an own so hard that it forces a troll to retire from Twitter

[5] Twitter Moments – Wendy's is feeling itself right now

[6] Twitter – @Wendys

[7] Mashable – Behold: The sass master behind Wendy's Twitter

[8] Twitter – @Wendys' Tweet

[9] USA Today – Sorry McDonald’s, Wendy’s Twitter account is winning the war on beef

[10] Eater – Wendy's Expertly Shades McDonald's Over Frozen Beef

[11] CNBC – Wendy's will defend its fresh beef brand against McDonald's, CEO says

[12] Twitter – This man needs 18m retweets for a year's supply of nuggets

[13] Twitter – @carterjwm's Tweet

[14] CNBC – Wendy’s promised a man a year’s supply of free chicken nuggets if he gets 18 million retweets

[15] Fortune – Wendy’s Will Give This Guy a Year of Free Chicken. First He Just Needs 18 Million Retweets

[16] The Verge – The world record for retweets could be broken over some free chicken nuggets

[17] Fox News – Wendy's offers free chicken nuggets to fast food fan but there's a catch

[18] Adweek – Social Media Manager Behind Tweets That Became Wendy’s Super Bowl Campaign Is Leaving the Company

[19] CNN – This nugget-loving kid just beat Ellen DeGeneres' retweet record

[20] Twitter – @Wendys' Tweet

[21] Uproxx – Wendy’s Is ‘Beefing’ With McDonald’s On Twitter Again

[22] Twitter – Mixtape announcement

[23] Complex – Is Wendy's About to Drop the Hottest Mixtape of 2018?

[24] Twitter – The mixtape drops now. Not pulling punches. We Beefin’.

fn25 . E! Online – Wendy's Drops a Mixtape With McDonald's and Burger King Diss Tracks

[26] HotNewHipHop – Wendy's Fires Shots At McDonald's On "We Beefin?" Mixtape

[27] ForTheWin – Wendy's released a surprisingly solid rap mixtape and ravaged McDonald's


[29] Forbes – What Does The Wendy's Mixtape Mean For Modern Hip-Hop?

Recent Videos 5 total

Recent Images 66 total

Top Comments


I still love how Hillary just blurts out that Pepe is a symbol of hate and then everyone believes it, but hey if they want to gobble her shit down as facts so be it but they'll look just as absurd as she did.


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